
FAQ
Can you match colors?
Yes, we match your colors when requested and do a pretty good job most of the time. It is possible your printed color may be a shade off. If a color is critical, you should provide a PMS color (labeled c in a PMS fan deck for coated) and we will do the best we can to match it. Note that matching colors can add time to the production process.
When you view your proof you cannot rely on a screen to give an exact rendition of the color.
Do you charge more for multiple colors?
Under typical conditions, no. You may use any number of colors. All our printing is full color digital, so there is no limit, and no extra charge, for any number of colors in your design. You are free to create anything you can imagine and the price is the same.
If the design requires specialized colors or excessive blending of colors, there may be an additional Designer's Fee to cover collecting the resources you need.
Do you offer design assistance or templates if I don’t have artwork?
Yes! We have a design team that can help create professional, print-ready artwork for your sign. We also offer free templates for many of our products to make designing easy. Let us know what you need, and we’ll guide you through the process.
Depending on the complexity of the artwork or project you may need assistance with, a Designer's Fee may be added.
How do I upload artwork?
Most of our products will have their own designated Upload Artwork section, but if you need to send multiple artworks, or if your artwork is above 20 MB and too large for our system, you can always let us know in the Order & Design Details section! When you receive your Order Acknowledgement, you can send the required files directly to our team via email, or give us a DropBox, Google Drive, or other large file link!
How will these banners be shipped?
All standard banners will either be shipped via FedEx or USPS, while specialty oversized banners will be shipped USPS Freight.
Please Note:
- All banners 89" or larger on their shortest side will be shipped folded.
- All banners 88" and under on their shortest side will be shipped rolled.
Do you have any installation tips?
We suggest all grommets be used during installation to prevent damages to the banner.
What are suggested pole dimensions for optional pole pocket(s)?
Please see our recommendation below:
- 2” pole pocket accommodates 1” diameter pole and under
- 3” pole pocket accommodates 1.5” diameter pole and under
- 4” pole pocket accommodates 2” diameter pole and under
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